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Yes! We offer free standard shipping on all orders over $99 Australia wide. This offer may not extend to all PO Boxes. In the unlikely event that we are unable to ship to your PO Box, we will contact you immediately with options.
Special Note
Whilst we continue to dispatch our orders on time, our delivery times are being greatly impacted by COVID-19. You may experience a delay with your online order delivery.
More information can be sought from Australia Post, including the suspension of their Express Post guarantee.
General Shipping Information
We strive to ship within 4 days of receiving full payment, not including weekends or public holidays. Covid is currently impacting both our fulfillment and delivery times and we so appreciate your patience.
| Australia | ||
| Standard Shipping | All orders over $99 | FREE |
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| Express Shipping | Orders up to 0.5kg weight | $14 |
| Orders up to 1kg weight | $16 | |
| Orders up to 2kg weight | $24 | |
| Orders up to 5kg weight | $28 | |
| Orders up to 8kg weight | $55 | |
| Orders up to 15kg | $126 | |
| International | ||
| Standard Shipping | Orders up to 1kg weight | $25 |
| Orders up to 2kg weight | $35 | |
| Orders up to 4kg weight | $60 | |
| Orders up to 6kg weight | $75 | |
Our standard shipping option takes approximately 3-5 working days for capital cities, and 5-10 working days for other outlying areas. Standard shipping is a combination of Australia Post and Major Courier Services. In some cases, we may not be able to ship to a PO Box address, in which case we will contact you with viable alternatives.
Express Shipping is also available however certain postcode exclusions do apply.
Live in Perth? You may pick up your order from our warehouse in Forrestfield. Enter coupon code LOCAL at checkout and we will provide pick up instructions via SMS or EMAIL. Pick up orders require 48 hours processing time.
We happily ship internationally.
We strive to recycle our boxes/paper/packaging as much as we can to make the world a better place. We thank you for supporting our choice to recycle.
Thanks for shopping at Earth Fairy!
We hope you're delighted with your purchase, but in the unlikely event you are not entirely satisfied with your purchase, we're here to help you any way we can.
Returns
You have 30 calendar days to return an item (excluding sale items) from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Please post the item to:
Earth Fairy
PO Box 20
Kalamunda WA 6926
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Our shipping costs are nonrefundable. If you receive a refund, the full shipping cost will be deducted from your refund.
Contact Us
Please post your return to:
Earth FairySale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
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